William W. Smith, Jr., President and CEO, started Smith Micro with the goal of making a living doing something fun. Under his leadership, the company has evolved from dial-up modem and fax software to a publicly traded, global technology provider creating the latest in mobile and wireless innovations. November 30, 2012 marked three decades in achievement.
In the mid-80s, Smith Micro had five employees working in a small, two-room office in Huntington Beach, California. Today, its global network of employees and customers spans four continents, with headquarters in Aliso Viejo, California. From the company’s first product, Stock Portfolio System, to today’s mobility solutions aimed at wireless network operators, device manufacturers, enterprises and government agencies, Smith Micro has been able to innovate and adapt through multiple waves of technology evolution.
"Smith Micro has had a tremendous impact on Aliso Viejo, with hundreds of jobs created, numerous charitable initiatives and a strong corporate community they've helped establish locally," said Bill Phillips, mayor pro tem, Aliso Viejo. "We greatly appreciate Bill Smith's faith in the city – even when it was nothing but a lot of empty, rolling hills – as it truly helped put us on the map as a Southern California technology hub."“Working at the forefront of the wireless revolution, and helping businesses and individuals to improve communication and collaboration has been a true joy,” said Smith. “I’m incredibly proud of our passionate employees who bring creativity, dedication and unmatched technical expertise to deliver products that are used on millions of mobile devices around the world.” Smith Micro was an early innovator in wireless connectivity software. As fax modems became pervasive, so did the company’s products among modem vendors such as IBM, AT&T, Motorola, Hayes and US Robotics. In 1999, the company transitioned from analog modem to the digital wireless device market, and its QuickLink products became the top selling connection managers for many of the world’s largest wireless network operators. "Communications and networking products and services - and that includes wireless and mobile in a big way - have literally grown up with Smith Micro," said Craig Mathias of the advisory firm Farpoint Group. "We began operations here in 1991 with QuickLink® software and dial-up modems, and we continue to enjoy using the products of this passionate, committed and innovative supplier of the tools that make contemporary networking work. Congratulations to all on this remarkable milestone!" Smith Micro Software’s product portfolio now includes a wide range of client and server applications that manage voice, data, video and connectivity over mobile broadband networks. In addition, the company has a consumer software business unit that produces a variety of applications for PCs, Macs and tablet computers, including the well-known Stuffit® file compression software. Its graphics solutions, in particular, are highly popular with professional digital artists and animators, and distributed through a variety of retail channels around the world. Since its inception, the company has achieved many milestones, including:
- Shipped more than 100 million copies of its QuickLink connection management software worldwide
- Relieved cellular network congestion with its NetWise solution by increasing Wi-Fi connections at a rate of 9,500 every minute, and offloading approximately 3 MB of data per user, per day
- Provided over-the-air Device Management capabilities for more than 30 million mobile devices globally
- Delivered more than 7 billion messages to Android users in the US via its Visual Voicemail software
- Supported more than 500,000 active members in Poser online communities, and garnered more than 2.4 million views on YouTube of content created by its graphics solutions