Dec. 5, 2012
/PRNewswire/ -- Based on its recent analysis of the gearbox services market, Frost & Sullivan recognizes Moventas with the 2012 European Customer Value Enhancement Award.
"Through a focus on quality, reliability, innovation, cost reduction, and timeliness of service, Moventas has built tremendous value for customers," noted Frost & Sullivan Power Transmission Research Analyst
. "The company's engineering prowess and forward thinking is clearly illustrated through its unique remote sensing technology, its complete service portfolio, and innovative mobile 'on-site' services. Close collaboration with customers has also helped the company design 'one-of-a-kind' customisable service packages to meet virtually any services needs within this market."
Moventas is a pioneer in gearbox service technology, offering one-stop solutions to meet the ever-increasing service demands of the European industrial segment. Its extensive on-site field services range from repairs, replacements and refabrication to rebuilds, spare parts and condition management, for almost any gearbox.
State-of-the-art plants in
allow Moventas to carry out repair, rebuild, and spare parts production in a timely and efficient manner. By the end of this year, Moventas will have launched its mobile workshops to meet on-site service demands within the wind power segment.
"In the future, this concept will be rolled out to the overall industrial gearboxes segment as well," said Natarajan. "This innovative, 'mobile' approach will reduce the downtime and cost associated with transporting the gearbox to a service facility."
Moventas' proactive service audit procedures and advanced gearbox service methods, such as preventive, predictive, and remote condition monitoring, are unmatched in the industry and clearly differentiate the company's service offering from its competitors.
Moventas' cost-efficient remote diagnostics service – Condition Management System (CMaS) - is web-enabled, allowing the system to collect information and send it to the experts at Moventas' remote diagnostics center in
. Moventas' team can then provide fully informed service recommendations based on the data they have received.
"CMaS also allows for early fault detection and critical preventative maintenance that will ultimately reduce downtime and operating costs," stated Natarajan. "This service is a 'one-of-a-kind' in this market, giving Moventas a significant competitive advantage."