- Signature Service: A dedicated Personal Solution Advisor will ensure that a Connections Specialist is deployed to the customer's home in a timely manner. Connections Specialists will install all services and equipment and then assess additional connectivity issues and solutions based on individual homes and lifestyles.
- Internet On The Go: The new Internet On The Go package provides a personal mobile 'hotspot' that allows users up to 2GB of usage per month, outside the home at no extra cost. With the new IG2 Personal Mobile Hotspot, customers can connect up to eight Wi-Fi-enabled devices, and utilize expandable storage with a microSD 32GB memory card.
- TWCable TV™ iPad™ App-version 2.0: Currently available for download on the Apple App Store, this new App includes a variety of added features including an Interactive Program Guide, the ability to remotely manage the available DVR system and easier navigation of the settings tab. The App also boasts remote control capabilities which allow users to use their iPad to select programs and manage their in-home DVR.
- Whole House DVR: Allows customers to record up to four channels at one time. Whole House DVR means recording a TV show and playing it back in any room in the house, with a capacity to store up to 150 hours of HD content.
- Look Back: Allows customers the ability to watch prime time shows up to 72 hours later, even if they are not previously recorded on a DVR, to ensure customers never miss their favorite shows.
- Start Over: Enables customers to restart a show already in progress, even if it was not previously recorded on a DVR.
- VoiceZone on PC: Enables customers to access and manage voice messages and phone settings online.
- Digital Home Phone with Unlimited Nationwide Calling: An easy-to-use, reliable service that enables customers to call anyone, anytime in the United States, Canada and Puerto Rico, and includes popular features at a value price point.
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