Frost & Sullivan Award Highlights Ashland's Total Commitment To Enhancing Customer Value
"Ashland also focuses on effectively executing its sustainable strategy and building partnerships with industry stakeholders," added Jarosik. "The company constantly tracks and evaluates market needs and trends. It channels the most promising ideas into research and development projects with the help of its customers in order to further enhance the customised solutions offered."
In this way, Ashland ensures that there is a pipeline of customers required, as well as profitable business opportunities in place, to address the changing needs of customers. The company continuously innovates in order to help customers meet increasingly stringent environmental regulations.
The Frost & Sullivan Award for Customer Value Enhancement is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers while improving return on investments. This award recognises the company's inordinate focus on enhancing the value that customers receive; which therefore, leads to improved customer retention and ultimately, customer base expansion.
Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.About Ashland In more than 100 countries, the people of Ashland Inc. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, food and beverage, personal care, pharmaceutical, tissue and towel, and water treatment. Visit www.ashland.com to see the innovations we offer through our four commercial units – Ashland Specialty Ingredients, Ashland Water Technologies, Ashland Performance Materials and Ashland Consumer Markets. Ashland Water Technologies is a leading global producer of papermaking chemicals and a leading specialty chemical supplier to the pulp, mining, food and beverage, paper, chemical processing, general manufacturing, institutional and municipal markets. Its process, utility and functional chemistries are used to improve operational efficiencies, enhance product quality, protect plant assets and help ensure environmental compliance.
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