WILLIAMSPORT, Md., Nov. 29, 2012 /PRNewswire/ -- Potomac Edison is revising its payment plan options for Maryland customers who may need help paying their electric bills in the aftermath of Hurricane Sandy.
The changes make the payment plans more flexible than the current installment plan arrangements. The revised plans will remain in place through March 15, 2013.
"Hurricane Sandy was a devastating storm and continues to be a financial hardship for many of our customers," said Ronald I. Green, vice president, Customer Service, FirstEnergy. "Whether it be lengthening the payback period or reducing the down payment amount, our goal is to tailor the payment plan options to better assist customers in the hardest-hit areas."
Among other changes, the new payment plan arrangements for Maryland customers of Potomac Edison include the following:
- Customers are only required to pay 25 percent of the total past-due balance rather than the current 50 percent. These guidelines apply to customers who have received termination notices as well as those who have established new payment agreements with Potomac Edison due to loss of income, serious injury or other special conditions.
- Customers may opt for a three-month payback period or receive an extended due date with approval from the utility.