This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Verint’s Enterprise Workforce Optimization And Voice Of The Customer Solutions Recognized In Asia Pacific For Driving ROI And Business Value

Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received multiple honors for market and technology leadership in the Asia Pacific market. Among recent awards are those from analyst firm Frost & Sullivan and the International Customer Management Institute (ICMI). These honors reinforce the ways that Verint’s customer-centric workforce optimization and voice of the customer analytics software continues to help organizations enhance customer experiences and heighten loyalty, identify revenue opportunities and competitive advantages, and improve performance and profitability.

Frost & Sullivan Affirms Verint as Leader in Asia Pacific Market

Based on its recent analysis of the Asia Pacific contact center market, Frost & Sullivan recognized Verint with the 2012 Best Practices Award for “Asia Pacific Market Share Leadership Award” for call monitoring systems. The company also was named the 2012 “Call Monitoring Vendor of the Year” in the firm’s latest Australian contact center market report.

Through its awards program, Frost & Sullivan recognizes organizations for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development.

“Verint has continued its focus on product innovation and ways to enhance customer value and market expansion,” says Krishna Baidya, industry manager, Asia Pacific ICT Practice, Frost and Sullivan. “In 2011, the company added greater analytics and Voice of the customer capabilities to further enhance its flagship Impact 360 ® Workforce Optimization suite. Leveraging its strong product portfolio that enables enterprises to gain deeper insight into customer interaction across a variety of channels and visibility of enterprise performance, Verint secured its leadership position with key wins across leading verticals in all markets in the region.”

Baidya adds, “Capturing more than 53 percent market share in the Call Monitoring Systems segment in Asia Pacific, Verint maintained its leadership, making it a worthy recipient of this award.”

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 17,826.30 -279.47 -1.54%
S&P 500 2,081.18 -23.81 -1.13%
NASDAQ 4,931.8150 -75.9760 -1.52%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs