NEW YORK, November 28, 2012 /PRNewswire/ --
Award recipients honored for implementing and executing industry-leading practices, strategies and processes that breed success
PSE&G, San Diego Gas & Electric, Consolidated Edison Company of New York and Florida Power & Light take home top honors
Last night, PA Consulting Group announced the recipients of its annual ReliabilityOne [ TM ] and ServiceOne Awards - widely recognized as one of the electric utility industry's most prestigious honors - at a reception at 7 World Trade Center in New York, before an audience that included senior management at leading utilities, industry regulators and energy industry experts. PA Consulting Group's ReliabilityOne [ TM ]awards recognize electric utilities for providing their customers with the highest levels of reliability in the industry, while the ServiceOne awards recognize companies for providing exceptional service to their customers as determined by a set of 25 objective measures of excellence in customer care, identified by a panel of industry experts."The electric utility industry as a whole met the significant weather challenges of 2011, which included hurricanes and tornadoes, and maintained reliable electric service to their customers through effective use of current and new technologies, as well as improvements in field practices that support the restoration of electric service to customers during outage events," said Jeff Lewis, Director of ReliabilityOneTM Program and head of the Global Energy Consulting practice at PA Consulting Group. As Director of the ReliabilityOneTM program, Mr. Lewis has completed more than 100 certifications of systems and processes that include emergency response plans for major events. ReliabilityOne [ TM ] Awards PA Consulting Group recognized five Regional ReliabilityOne [ TM ] winners from investor owned utilities across the US. The selections were based on overall system wide performance in both outage duration and frequency. PA Consulting awarded its annual National ReliabilityOne [ TM ] Excellence Award to one of its regional winners that demonstrated sustained leadership, innovation and achievement in the area of electric reliability. PA Consulting also selected from its group of regional winners one utility that had overall outstanding system wide reliability performance. This year's National ReliabilityOne [ TM ] Excellence Award was presented to: Public Service Electric & Gas Company. Public Service Electric and Gas Company (PSE&G) is New Jersey's oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state's population. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company ( http://www.pseg.com) This year's five Regional ReliabilityOne [ TM ] awards recipients are:
- Northeast - Consolidated Edison Company of New York
- Mid-Atlantic - Public Service Electric & Gas Company
- Midwest - We Energies
- Plains - Kansas City Power & Light Company
- West - San Diego Gas & Electric
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