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Western Europe B2C E-Commerce Report 2012

• Individuals in Europe using the Internet, by Country (including France), in %, 2009-2011

• Internet and Broadband Household Penetration in Europe, in %, 2007, 2009 & 2011

• Fixed Broadband Subscribers in France, in Total (millions) and per 100 Inhabitants, compared to Germany, USA and the OECD Total, 2006-2011

• Fixed Broadband Subscribers in France, by Access Technology, compared to the OECD Average, in %, 2011

• Online Shoppers in France, in millions, Q1 2011 & Q1 2012

• Share of Online Shoppers in France on Individuals, compared to the EU Average, in %, 2007, 2009 & 2011

• Share of Online Shoppers on Internet Users, in %, 2011 & 2012f

• Online Shopper Penetration in the EU, by Country (including France), in % of Population, 2011

• Share of Online Shoppers on Internet Users in France, by Region, Age Group, and Gender, in %, Q1 2012

• Leading Website Categories in France, by monthly Unique Visitors, in millions and Year-on-Year Growth in %, April 2012

3.7. Players• Leading B2C E-Commerce Websites in France, by Online Shoppers, in %, 6 Months to May 2012• Top 20 E-Commerce Players in France, ranked by E-Commerce Sales, in EUR million, 2011• Top 80 B2C E-Commerce Websites in France, ranked by Unique Visitors (Users), May 2012• Rank 1: Profile of La Redoute• Rank 2: Profile of Cdiscount• Rank 3: Profile of Amazon• Rank 4: Profile of Vente-Privée• Rank 5: Profile of 3 Suisses• Rank 6: Profile of PriceMinister• Rank 7: Profile of Fnac• Rank 8: Profile of Rue du Commerce• Rank 9: Profile of Carrefour• Rank 10: Profile of Spartoo• Leading Online Shops in France selling cultural and leisure Products, by Service Quality, in % of Online Shoppers, March 2012• Leading Online Shops in France selling Fashion, Clothing, and Cosmetics, by Service Quality, in % of Online Shoppers, March 2012• Leading Online Shops in France selling Consumer Electronics, by Service Quality, in % of Online Shoppers, March 2012• Leading Online Shops in France selling Household Products, by Service Quality, in % of Online Shoppers, March 2012• Top 5 Travel E-Commerce Sites in France, by Monthly Unique Visitors, Q3 2011• Top 5 M-Commerce Websites in France, by Unique Visitors, in millions, Q3 20114. SPAIN B2C E-COMMERCE REPORT 2012

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