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Western Europe B2C E-Commerce Report 2012

• Internet and Broadband Household Penetration in Europe, by Country, in %, 2007, 2009 & 2011

• Fixed Broadband Subscribers in the UK, in Total (millions) and per 100 Inhabitants, compared to Germany, USA and the OECD Total, 2006-2011

• Broadband Subscribers in the UK, by Access Technology compared to the OECD Average in %, 2011

• Average Weekly Time Spent Online in the UK, in Minutes per Internet User, 2008, 2010 & 2011

• Share of Online Shoppers in the UK, compared to the EU27 Average, in %, 2006-2011

• EU Comparison of Online Shopper Penetration, by Country, in % of Population, 2011

2.7. Players• Top 100 UK B2C E-Commerce Websites, ranked by Unique Visitors (Users) from the UK, May 2012 • Rank 1: Profile of Amazon• Rank 2: Profile of Argos• Rank 3: Profile of Tesco• Rank 4: Profile of Apple• Rank 5: Profile of Marks & Spencer• Rank 6: Profile of Next• Rank 7: Profile of Asda• Rank 8: Profile of Debenhams• Rank 9: Profile of John Lewis• Rank 10: Profile of B&Q

3. FRANCE B2C E-COMMERCE REPORT 2012

3.1. Management Summary

3.2. Trends

• B2C E-Commerce Trends in France, 2012

• B2C E-Commerce Research and Mobile Commerce Trends in France, 2012 and Online Product Research Methods, in % of Internet Users, H1 2012

• B2C E-Commerce Trends among Women aged 20-60 in France, 2012

• Online Travel Trends in France, 2011

• Online Payment Methods in France, by Popularity, in % of Online Shoppers, 2012f

• Average Basket of Online Sales in France, in EUR, Q1 2011 & Q1 2012

• Average per Capita B2C E-Commerce Spending and Number of Online Transactions of Online Shoppers, in EUR and total, 2007-2011

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