Time Warner Cable (TWC) has officially opened National Data Center East on its Charlotte campus, just one of two centers of its kind nationwide for the company. Announced last summer as part of a $101 million expansion project in Charlotte, the Data Center supports the equipment necessary to deliver service for Time Warner Cable’s core residential and business products.
“The latest IP technology housed in this building gives Time Warner Cable the capability and flexibility to focus on delivering services in line with our vision of bringing our customers the 4 Any’s – any content to any device, anywhere at any time,” says Carol Hevey, executive vice president of operations, Time Warner Cable East. "Locating one of just two national data centers in Charlotte emphasizes TWC’s commitment to the Charlotte area and a commitment to provide the latest and best technology to our customers."
A few key functions of the building include hosting the applications that support approximately 70 million residential emails sent per day, managing the billing records of more than 15 million customers and providing all backend applications delivered to the entire Time Warner Cable employee base.
The building also includes Cloud Technology from NaviSite, a Time Warner Cable company. NaviSite’s NaviCloud Platform has been designed to address the critical IT issues confronting SMB and Enterprise organizations. The primary goal of the virtual cloud environment is to simplify the complexities of IT for small businesses.
“Time Warner Cable serves customers across 29 states and this National Data Center provides the management and support for all Time Warner Cable products and services including WiFi, High Speed Data, Voice, TV services on smart devices and Intelligent Home among others,” added Jim Ludington, executive vice president of national network operations and engineering, Time Warner Cable. “In addition, the building is strategically designed to double in equipment size to accommodate future growth.”