Nov. 15, 2012
/PRNewswire/ -- In a recent interview,
, Field Service Manager at Grass Valley® had nothing but high praise for Ganttic, the web-based scheduling and project-planning tool (
). Ching found that thanks to Ganttic's intuitive, visual approach to scheduling, Grass Valley's field resource planning has become more streamlined and efficient with easy access to key project information. The overall benefit certainly isn't unique to Grass Valley. With Ganttic's ability to provide a "bird's eye view" of a company's resource utilization, managers can spot available resources easily, no matter the business.
"We use Ganttic all day, every day," said Ching. "It's one of those applications that I leave open on my desktop." Previously, schedules and projects were managed through a smorgasbord approach that included Microsoft Excel files, and Outlook calendars. Ganttic put all of that information in one, easily accessible place, creating a one-stop shop for planning service engagements in the field and maintaining optimal levels of phone support. "One short introductory email to users and we were up and running," said Ching. "Training new users is very easy."
Since Ganttic is web-based, Grass Valley has all but eliminated the need for resource-intensive web conferencing applications while keeping team members on the same page regardless of their physical location. "We have pretty much done away with web conferencing," said Ching. "Changes in Ganttic are in real-time. So once a week, we all get on a call and login to Ganttic and review the schedule. If changes are made, it updates in real-time on everyone's schedule so we don't have to use web conferencing anymore for this."
Ganttic's interface is a standard calendar, with resource groups and resources along the left column and time increments along the top row. New projects can be created with a click of the mouse. When conditions change, rescheduling is as simple as dragging and dropping. A utilization view provides information about a particular resource's usage level, expressed as a percentage.