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Rackspace Enhances Private Cloud Software

“Fisoc’s product, Buzz Points, is a merchant-funded loyalty program that enables banks and credit unions to connect consumers and merchants through social media engagement and rewards. As a result of our firm’s rapid growth in the financial services industry, we selected Rackspace’s Private Cloud Software to provide a secure, scalable and reliable environment,” stated David Fruhling II, chief operating and financial officer for fisoc. “The new software features are particularly important to us for two key reasons. First, the enhanced monitoring, alerts and support capabilities will allow us to provide the highest levels of uptime to our banking customers. Secondly, we are a big-data company with massive amounts of financial and social data to use in targeting and analytics, and the new Object Storage features will allow us to store and manage this data in a more efficient and cost effective manner.”

Organizations that choose Rackspace as the foundation for their private cloud strategy will benefit from the large OpenStack ecosystem of innovation, plus a common architecture between their private cloud and some of the leading public clouds, empowering them with choices. To help organizations in their journey to the cloud, Rackspace also offers training and certification courses for application developers and DevOps engineers. These programs enable customers to build their private cloud skills and the experience required to install, run, and operate OpenStack clouds.

To download the software and get more information, visit www.rackspace.com/cloud/private.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 197,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. The company offers choice, flexibility and freedom from vendor lock in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company and is featured on Fortune’s list of 100 Best Companies to Work For. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace Core Software Support or the Alamo software; anticipated operational and financial benefits from Rackspace Core Software Support or the use of the Alamo software; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Rackspace Core Software Support may not materialize because the products and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the products and services cost effectively, differentiate the products and services from competitive products and services or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the products and services, (iii) changes in technology which adversely affect the benefits of the products and services, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the products and services, and (vi) and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended September 30, 2012, filed with the SEC on November 7, 2012. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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