Guidewire Software, Inc. (NYSE: GWRE) a provider of flexible core system software to Property/Casualty (P/C) insurers, recently hosted its eighth annual user conference, Connections 2012 in San Francisco, California. Five hundred and seventy-five people attended from Guidewire’s customer and partner community. Centering on the theme of “ Customer Success”, Connections 2012 provided opportunities for attendees to connect with industry colleagues, exchange experiences, and engage with the Guidewire team.
Connections 2012 was kicked off with Guidewire’s chief executive officer, Marcus Ryu, providing highlights of successful customer implementations, the contributions of Guidewire’s integration partners, and Guidewire’s global expansion over the past year. Ryu then noted that “core systems are not enough” and introduced Guidewire Live SM to the captivated audience. Guidewire Live is the P/C industry’s first network that connects peer insurers, external content, and expert tools, and is accessed through apps designed to bring context to insurance decisions. Concluding the presentation, Ryu provided an iPad demonstration of Guidewire Live and shared a few future app ideas.
Day two’s keynote speaker, Guidewire co-founder and director of Product Strategy, Ken Branson explained how Guidewire is providing solutions that complement and extend the value of Guidewire’s core systems. He presented an update on the new functionality that has been developed over the past year focusing on add-on modules, accelerators, Guidewire Labs, and Guidewire Live. Branson closed his presentation by showcasing some of the exciting ways in which Guidewire customers are using Guidewire products to transform their businesses.
The Connections program was designed to address a variety of attendee business and technical interests, foster discussion on a wide range of topics, and provide a forum for Guidewire customers to share their experiences, lessons learned, and best practices. A series of more than 60 hands-on workshops, roundtable discussions, expert panels, customer and Guidewire-led educational sessions held throughout the days of the conference also proved popular.