Nurses from the neonatal intensive care unit almost brought the room to tears describing the frustration they feel caring for the sickest babies, with families in the worst crisis in their lives, and not being able to comfort them. They told of babies coming back into the unit post discharge because they didn't receive the care they needed. As one nurse put it, "I love my job, but lately, I feel like a failure every day. You should be ashamed of yourselves," she told management.So how did the hospital respond to the nurses' plea for help? Management cut the staff even further, implementing two more rounds of layoffs on both campuses.
Hundreds Of UMass Memorial Medical Center Nurses Picket Today To Call For Safer Staffing Levels To Ensure Quality Patient Care
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