To report an outage, customers should call 1-888-LIGHTSS (1-888-544-4877). If power has been restored to your neighbors, but your power remains out, be sure to report the outage. The issue could be isolated to an individual home and require further repairs.
To ensure the safety of the home's occupants as well as that of utility company employees who may be working on power lines in the area, the proper generator should be selected and installed by a qualified electrician. When operating a generator, always disconnect the power coming into the home. Otherwise, power from the generator could be sent back onto the utility company lines, creating a hazardous situation for utility workers.
For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages . JCP&L customers can find the latest information on Facebook at www.facebook.com/JCPandL. FirstEnergy operating companies also are providing updates via Twitter @JCP_L and @MonPowerWV.
FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its generation subsidiaries control more than 20,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro, pumped-storage hydro and other renewables.Follow FirstEnergy on Twitter @FirstEnergyCorp. SOURCE FirstEnergy Corp.