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GCA Announces Retirement Of Scott Betts And Appointment Of David Lopez As Chief Executive Officer Effective January 1, 2013

Global Cash Access Holdings, Inc. (NYSE: GCA), a global provider of innovative cash access, cash handling solutions and business intelligence services for gaming establishments, today announced that on November 6, 2012, Scott Betts, Chief Executive Officer of the Company, advised the Board of Directors of the Company of his intention to retire as Chief Executive Officer of the Company effective December 31, 2012. Mr. Betts will remain an employee of the Company in a strategic planning role through March 2013. Mr. Betts will continue to serve as a Board member of the Company following his retirement as Chief Executive Officer of the Company. David Lopez, President of the Company, will assume the role of Chief Executive Officer upon Mr. Betts’ retirement.

“I am so proud of the job the organization has done to bring GCA from where we started five years ago to where we are today. We are a better, stronger, smarter company and it shows in our results,” said Scott Betts, CEO of Global Cash Access. “I look forward to working with David as he continues to move the company forward.”

“The Board would like to thank Scott for his many years of service to GCA and for his leadership in guiding the Company through an extremely challenging economic and regulatory environment,” said E. Miles Kilburn, Chairman of the Board of the Company. “The Board would also like to congratulate David Lopez, who has demonstrated his leadership ability during his time as President. We believe that this will be a seamless transition that will allow GCA to continue to build upon the positive results that the Company has achieved so far in 2012.”

“During my time at GCA I have been very impressed with the caliber of the team and the opportunities for the company going forward,” said David Lopez, President of Global Cash Access. “I believe it is an exciting time for GCA and I look forward to working with the team to deliver innovative products to our customers and value to our shareholders.”

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