End User Self-Service Portal
Dell Wyse Cloud Client Manager enables IT departments to define end user rights and permissions based on individual or group membership to help increase productivity and empower users to take an active role in managing their own experience in order to dramatically reduce the burden on IT. Users can register their own devices through the self-service portal for compliant use of corporate resources, and get a personalized view of which devices are currently registered, add new ones and view the policies that govern their use. In addition, they are able to reset system passwords, and in the case of loss or theft of a registered device, locate, lock or wipe the device clean of corporate data.
Real-time Reporting, Alerts and Analytics
In an era when most employees use not only a desktop device, but also a tablet and a smartphone to access and use content, Dell Wyse Cloud Client Manager’s cloud-based console provides IT administrators with registration and usage information on multiple levels to suit audit requirements. Reports can be generated to detail activity on each device, on a departmental level or individual user, giving IT departments a holistic overview of which resources the employee is using to access corporate resources. Real-time, exceptions-based alerts mean that IT teams can focus exclusively on critical issues affecting the security and efficiency of the computing environment, and the detailed audit trail documents the cause of an issue and any subsequent action.Pricing and Availability Dell Wyse Cloud Client Manager is available today in the U.S. and Canada with worldwide availability expected in 2013. It is delivered as Software as a Service (SaaS) with a free starter version providing essential management functionality and as a paid subscription to the professional version offering advanced features. Customers can register online for a complimentary 30-day trial of Dell Wyse Cloud Client Manager and purchase it through Dell and Dell Wyse account representatives and resellers. For more information, visit http://www.wyse.com/cloudclientmanager. Quotes "We support workers that are always on the go, as well as remote and home users," said Norman Allen, IT Manager, Baker Tilly (BVI) Limited. "The ability to remotely manage mobile devices and thin clients that could be anywhere saves me time and amplifies my ability to serve our employees efficiently. The mobile device management capability the solution includes is particularly valuable to an accounting firm like ours that needs to securely support users that love to use their own devices for work."