More than half (60 percent) of respondents in the North American ‘Business Benefits of Service Virtualization’ study* unveiled today by CA Technologies (NASDAQ:CA) claim that customer-facing applications are delayed as a result of endemic constraints within the software development and testing environment including limited access to infrastructure, databases and undeveloped applications. To compound the situation, applications are often released with reduced functionality, according to 70 percent of those surveyed.
The vast majority of the 200 in-house software development executives and managers from large (US $1 Billion+) enterprises surveyed are aware of the significant consequences that result from endemic constraints across software development and testing. This includes loss of reputation (96 percent) and customers switching to competitors (93 percent).
“North American businesses are under pressure to deliver increasingly complex applications, and at a much faster rate than ever before to keep pace with customer demands,” said Shridhar Mittal, general manager, Service Virtualization, CA Technologies. “Unfortunately, IT budgets are not increasing at the rate of change inherent in today’s highly distributed composite applications. This causes serious constraints to software development, resulting in delays and failures in delivering new software features to market.”
Delays in application development and testing are negatively impacting businesses with respondents reporting reduced functionality (74 percent) and late delivery of new customer facing applications (60 percent). In part, this is due to the increased pressure and demand for highly sophisticated applications, with 66 percent of respondents stating that their approach to software development and testing will have to change as a result of massive growth particularly across mobile.The pressures highlighted by this independent study point to the need for improved development processes and faster, more effective testing. North American survey respondents also identified the potential benefits of pursuing updated approaches to include increased quality (81 percent), faster time-to-market (76 percent) and reduced costs (71 percent).