This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Concentrix And Cisco Recognized As “Best Outsourcing Partnership” At 2012 European Call Centre And Customer Service Awards Ceremony

Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a global business services company, and Cisco have been awarded “Best Outsourcing Partnership” at ICMI’s European Call Centre and Customer Service Awards (ECCSA) in London, England on October 4, 2012. Concentrix’ and Cisco’s long-term relationship was selected due to its ability to continually deliver exceptional customer service and innovation to Cisco’s customers on a global basis through sales, technical support, customer service, social media analysis and developer support for multiple languages throughout Europe.

The “Best Outsourcing Partnership” award recognizes a partnership’s ability to demonstrate joint business aims and challenges. Criteria for this award include demonstrating effective integration, two-way communication, transparency and investment in the relationship, as well as evidence of achievement against business objectives, including the outsourcer’s impact on the customer experience.

The ECCSA judges regarded the Concentrix-Cisco partnership as, “going far beyond a client/outsourcing relationship, this partnership has been courageous, collaborative and committed to staff engagement. The potential for development across both companies has engendered a strong network and an overwhelming sense of unity.”

“We are proud that our work with Cisco has been recognized for our exceptional collaboration, which has enabled us to provide and create new and innovative client services,” said Chris Caldwell, President of Concentrix Corporation. “This award highlights our joint commitment to each other and how we continuously strive to deliver exceptional customer service.”

“Our collaborative approach with Concentrix gives us the competitive edge to achieve tangible business results while providing the best customer service support to our end users. Being awarded ‘Best Outsourcing Partnership’ by ECCSA validates the magnitude of our shared successes,” said Valerie Sujobert, EMEAR Service Delivery Manager for Cisco.

For more information about Concentrix Corporation’s services, visit

About Concentrix

Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, Hungary, India and Japan, our more than 7,500 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500 corporation. For more information, please visit

Safe Harbor Statement

Statements in this release that are forward-looking, such as the general success of the collaboration, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AAPL $93.99 0.00%
FB $102.01 0.00%
GOOG $682.40 0.00%
TSLA $151.04 0.00%
YHOO $27.04 0.00%


Chart of I:DJI
DOW 15,973.84 +313.66 2.00%
S&P 500 1,864.78 +35.70 1.95%
NASDAQ 4,337.5120 +70.6750 1.66%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs