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JCP&L Restores Service To More Than 900,000 Customers Affected By Hurricane Sandy

JCP&L is completing restoration to police and fire departments, water and sewage treatment plants, hospitals, schools, and gas stations. Many of these priority customers require extensive repairs to connect. For customers still without power, JCP&L set up charging stations for cell phones and tablet computers at locations where free ice and water also are being distributed. For more information, go to www.firstenergycorp.com/storminfo.

Hurricane Sandy caused widespread destruction in the JCP&L service area. More than 1,000 utility poles are being replaced. More than 35,000 trees have been cut and removed from JCP&L equipment since the hurricane struck New Jersey last week. Crews are replacing approximately 4,300 spans of wire and 400 transformers. About 180 miles of wire, 2,700 poles and 1,000 transformers have been delivered to JCP&L.

JCP&L is using a helicopter with an aerial saw that cuts vegetation away from lines and 15 crews from the Army Corps of Engineers are helping JCP&L forestry crews clear roads.

As debris from the storm is being cleared, customers are cautioned never to touch downed lines. Customers should always assume downed wires are carrying electricity and are reminded to keep children and pets away from them. Downed wires should be reported immediately to your electric company or local police or fire department. Customers should never try to remove trees or limbs from power lines because they could conduct electricity. They should wait for emergency services or utility crews to arrive.

To report an outage, customers should call 1-888-LIGHTSS (1-888-544-4877) – it's the fastest way to begin the restoration process. Customers are reminded that even if they do not see crews working in their neighborhood, work could be under way at a nearby substation or other location that serves the neighborhood.

Customers also are reminded to stay clear of crews as they assess damage and repair equipment. By allowing crews to work, the restoration of power will be faster and people will remain safe.

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