Also, customers may qualify to receive credit line increases on their existing Bank of America Visa card and MasterCard; modify or extend payments on loans, credit cards or lines of credit; receive special assistance with lost, missing or late loan or card payments; and avoid early withdrawal penalties on bank certificates of deposit.
The bank has set up a hotline for customers impacted by the storm at 855-729-1764. Customers can use this number to request credit line increases on existing Bank of America cards or modified or extended payments on loans, credit cards and lines of credit.
HSBC said customers should call 800-975-4722 to find out about reversing fees generated as a result of the storm. The bank listed dozens of branches that remained out of service as of Saturday on its website, but had not updated the list on Sunday.