PPL Electric Utilities' automated system that provides customer messages on estimated restoration times was turned off after technical problems on Saturday resulted in customers receiving inaccurate messages.
Customers can call 1-800-DIAL-PPL (1-800-342-5775) or check pplelectric.com for restoration updates. The utility's outage web site is adapted for mobile phones at www.pplelectric.com.
Customers are reminded to avoid power lines on or near the ground, and safely use portable generators with proper ventilation.
PPL Electric Utilities, a subsidiary of PPL Corporation (NYSE: PPL), provides electric delivery services to about 1.4 million customers in Pennsylvania and consistently ranks among the best companies for customer service in the United States. More information is available at www.pplelectric.com.SOURCE PPL Electric Utilities