Wells Fargo & Company (NYSE: WFC) said today it has extended certain ATM and consumer loan fee waivers to Nov. 3 in areas impacted by Hurricane Sandy, and has reopened more than 1,000 stores in New Jersey, New York, Connecticut, Pennsylvania, Delaware, Maryland, Virginia and the District of Columbia as part of its overall storm recovery efforts.
The efforts build on previously announced plans to contribute $1 million to Hurricane Sandy recovery efforts ($250,000 for the American Red Cross and $750,000 for grassroots recovery efforts) and to offer customers the opportunity to make direct donations to the Red Cross via the company’s ATMs across the country.
“We expect many stores to reopen for business as the week continues but some areas were more impacted by the storm than others,” said Michelle Lee, Northeast regional president for Wells Fargo Community Banking. “Our teams are working diligently to resume normal hours and remain operational so we can meet our customers’ financial needs.”
Store closures continued in parts of New Jersey, New York (Manhattan, Long Island, and Westchester County), coastal Connecticut, and Pennsylvania as Hurricane Sandy’s wake continued to include power outages, flooding and structural damage. All stores were open in Delaware, Virginia, Washington, D.C. and Maryland.
The company also said approximately 450 ATMs are currently unavailable in storm-affected areas, with machines expected to be brought back online as power and networks are restored. In some storm affected areas, Wells Fargo is deploying mobile ATMs to reach customers in need of service.
The company also is providing continuous updates on store operations and storm recovery efforts at @WellsFargo, its official Twitter handle. Other updates are being made available at Wells Fargo’s Facebook page. Customers can also check the status of their local stores at the company’s
Fees waivers extended through Nov. 3
Wells Fargo has extended to Saturday, Nov. 3, its fee waiver for the fees it normally charges its customers for using another bank’s ATMs. This fee waiver applies in the storm-affected states of New Jersey, New York, Connecticut, Pennsylvania, Delaware, Maryland, Virginia and the District of Columbia.