- Allowing its customers to refill prescriptions even if it would normally be too soon for a refill
- Waiving all pre-certification, referral and hospital admission requirements
- Paying claims for out-of-network services at in-network rates
- Expanding its 24x7 telephone help line to provide personal assistance and support for all residents affected by the hurricane. Phone lines are staffed with qualified clinicians who are available to speak with people about how to cope with loss, anxiety, stress or other issues resulting from the hurricane. The help line can be reached at 866-912-1687. Cigna also has an online resource center with additional information about disaster resources at http://apps.cignabehavioral.com/web/basicsite/consumer/consumer.jsp
Cigna Offers Assistance To People Impacted By Hurricane Sandy
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