- Aetna Member Services: Call the number printed on your ID card*. If ID card is unavailable, call 1-800-443-AETNA (1-800-443-2386)
- Aetna Specialty Pharmacy Customer Service: 1-866-782-ASRX (1-866-782-2779)
- Aetna Rx Home Delivery Customer Service: 1-866-612-3862 or 1-800-227-5720
- Aetna Employee Assistance Program: 1-888-AETNA-EAP (1-888-238-6232)
- Aetna Dental: 1-877-238-6200
- Health care providers should contact the Provider Service Centers: - Indemnity and PPO-based benefit plans: 1-888-MD-Aetna (1-888-632-3862) - HMO benefit plans: 1-800-624-0756
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