Schwab Performance Technologies (SPT), a subsidiary of The Charles Schwab Corporation and a leading provider of technology solutions to more than 3800 independent advisory firms, announced today enhancements to both Schwab OpenView Integrated Office™ (Integrated Office) and PortfolioCenter
. One of the additions to Integrated Office is document management through SPT’s new agreement with NetDocuments, a leading provider of cloud-based email and document management. Document management provides advisors with a centralized, searchable hub in which to store important client documents and communications. Integrated Office includes Salesforce CRM customized for advisors, outsourced portfolio data management and performance reporting, and real-time Charles Schwab & Co., Inc. (Schwab) custody data.
“Document management is a core component of our vision for Integrated Office as an out-of-the-box solution that makes it easier for advisors to manage and outsource the technologies required to run their businesses,” said Brian Shenson, vice president of advisor technology solutions for Schwab Advisor Services. “Many advisors today are looking to run a paperless office and integrating document management within the CRM is key to achieving that goal.”
“We selected NetDocuments as the provider of document management because it fits well with our approach for Integrated Office: the product is accessible online, integrates well with Salesforce CRM, and has been designed with the needs of professional services firms in mind,” added Shenson.
In addition to document management, the current release of Integrated Office simplifies the way advisors access documents—including SPT quarterly performance reports and Schwab custody statements—by including them within the CRM. The release also includes capabilities for advisors to manage and track email campaigns.
In the coming months, SPT is also planning to introduce a client portal for Integrated Office that will provide advisors’ clients with secure access to their quarterly portfolio performance reports.
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