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Guidewire Software, Inc. (NYSE: GWRE), a provider of flexible core system software to Property/Casualty (P/C) insurers, congratulates the winners of its 2012 Innovation Awards: Accident Fund Holdings, Inc., The Hanover Insurance Group, Inc., and Jewelers Mutual Insurance Company. Each winning company earned this recognition based on its innovative use or implementation of Guidewire’s underwriting and policy administration, claims management or billing system, resulting in key business value delivered to their respective organizations.
All Guidewire customers, whether in the process of implementing or extending their production-proven capabilities, were eligible for consideration. The awards were organized into three categories: Process Innovation, Product Innovation, and Service Innovation. For the first time, honorable mention winners were selected due to the high quality and volume of entries, and they include: the co-operators Group Ltd. (Process Innovation), LV= (Service Innovation), and Suncorp Group (Product Innovation). Winners were announced during Guidewire’s eighth annual user conference –
Connections 2012. The recognized projects demonstrate Guidewire technology at work helping these insurers deliver insurance their way. The 2012 winners are:
Accident Fund Holdings, Inc. (Process Innovation) –
Early warning system that helps drive injured workers to the right care at the right time
Accident Fund Holdings, Inc. (AFHI) implemented a cost containment program with a specific focus on using technology to optimize claim outcomes. Essential to the success of the program was the seamless integration of external data sources within ClaimCenter and the use of medical informatics to trigger activity-driven workflows.
Through custom configuration of ClaimCenter, AFHI operating companies can monitor the treatments and medical providers in near real-time. Claims adjusters are now able to identify experienced occupational medical providers and focus care when possible to ensure a timely and productive return to work for its injured workers. The final solution is an early warning system that helps drive injured workers to the right care at the right time.