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Citrix: Variations In Mobile Subscriber Behavior Directly Impacts Network Performance

Citrix (NASDAQ:CTXS) published the ByteMobile Mobile Analytics Report today for the fourth quarter of 2012. This report provides insights into the profile of the mobile data network, application traffic patterns and subscriber quality of experience (QoE) on operators’ networks – including how subscriber behavior results in content-specific busy hours on mobile networks, how usage of mobile apps differs by device type, and how the mobile video user experience varies by network and region.

This quarter’s Mobile Analytics Report highlights different subscriber behaviors from a variety of device types and operating systems. Citrix found that Android smartphone and tablet data consumption patterns are very similar in volume, with media players and Internet browsing consuming 70 percent of mobile data volume from devices running the operating system. In comparison, media players, iTunes and browsers such as Safari make up the majority of iOS mobile data volume accounting for 75 percent of data volume for the iPhone and 95 percent for the iPad. The analysis further illustrates how subscriber interests and content patterns change throughout the day. The results identify certain peak hours of content consumption, which negatively impacted network performance by as much as 30 percent.

“This report serves as a vital resource for operators by demonstrating when capacity is strained throughout the day and what applications subscribers are using most,” said Chris Koopmans, vice president and general manager of Service Provider Platforms, Citrix. “For example, we observed that subscribers generate greater demand for mobile video in the late evening hours of 10 to 11 p.m., which coincides with a social networking busy hour of 10 p.m., and differs from the 4 p.m. busy hour for consuming news, weather and maps. This type of data can be used by carriers to really understand subscriber behavior and, in turn, improve their quality of service.”

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