Huntington Bancshares Incorporated (NASDAQ: HBAN;
) has named Paul G. Heller chief technology and operations officer, the bank announced today. Heller is one of the leading digital technology executives in the United States, with an extensive background in operations.
He is a 16-year veteran of Chase where he most recently was responsible for driving the strategy and successful execution of all digital banking and payments. He will report directly to Huntington’s chairman, president and CEO, Steve Steinour.
“Paul has the knowledge, expertise and leadership skills needed to take Huntington’s information technology and operations environment to the next level,” said Steinour. “Paul’s significant experiences also will allow us to expand products and services and make them more convenient for our growing customer base. Paul is well known and highly regarded in the industry. We are thrilled he is joining Huntington to fill this critical role.”
"I am delighted to join Huntington, a bank committed to investing in customer convenience and innovative customer services,” said Heller. "As a native of Columbus, Ohio, I have watched Huntington’s management over the years and admired how they have grown the bank. I look forward to being part of such a dynamic team.”
Heller has broad experience in digital banking, payments and the global delivery of applications. His credit card experience is substantial and includes the management, design, implementation and testing of various systems for card processing. He also has overseen a variety of delivery channels including internet, mobile banking, call centers, branch infrastructure development and ATMs. He has been responsible for acquisition conversion, application development, and originations and sales systems. He also has comprehensive credit technology and operations experience.
Heller began his career at Chase in 1995 as a vice president in operations for credit services. He rose steadily through the company and held a series of posts including chief technology officer (CTO) for the retail bank, CTO for the corporate internet group and CTO for the consumer bank.