ROSELAND, N.J., Oct. 11, 2012 /PRNewswire/ -- ADP ® today announced it has expanded the availability of its live service support for its RUN Powered by ADP® ("RUN") small business clients to 24 hours a day, seven days a week. Effective immediately, ADP's RUN clients have direct access to a dedicated service team available round the clock to answer payroll questions whenever they arise. With improved compliance tools for payroll, tax administration and employee management, ADP's RUN platform helps small business owners reduce risk while enabling them to work more efficiently by providing anytime access to payroll and employee data. ADP extended its service hours in response to feedback from many of its small business clients because they often work beyond traditional business hours.
"Small business owners oversee all aspects of their businesses, which means they tend to many administrative tasks after hours, on weekends and even holidays. ADP Small Business Services has expanded our service offering to be responsive to our clients' needs whenever they arise," said Anish Rajparia, President of ADP's Small Business Services division, ADP TotalSource® and ADP Retirement Services. "With our new 24-hour, seven-day-a-week service, our RUN clients now have the peace of mind knowing that our service teams can help answer even the most complicated payroll- and tax-related questions any time of day or night."
"I'm delighted to have access to around-the-clock service because as a small business owner, I don't get to work an 8 to 5 day. In fact, I routinely process payroll after normal working hours—even on weekends," said Pete Van Opens, chief financial officer of Texas-based ProSupps. "Using RUN Powered by ADP, I can focus on growing our business and serving our clients knowing that ADP's service professionals will be there whenever I need them."
The RUN Powered by ADP platform provides small business owners proven flexibility to run their payroll whenever they need to and from anywhere in the world. Launched nationally in 2010, RUN is specifically designed to meet the needs of small businesses by enabling owners the ability to process payroll on their terms quickly, easily and securely. On RUN, owners can input payroll data online or through the added convenience and flexibility of a smartphone.