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Frost & Sullivan Honors IFS For Its Value Propositions In The EAM Market Through Product Innovation And Customer-Centric Focus

IFS solutions uniquely practice a three-step approach—the basic level, the proactive level, and the workforce optimization level. The component-based ERP suite gives end users the flexibility to choose the component that suits their specific business needs. IFS has exhibited significant product bundling capabilities, thanks to its customer-specific approach. For example, IFS's ERP suite for the energy sector comprises IFS Financials, IFS eBusiness, IFS Business Performance, IFS Document Management, IFS Distribution, IFS Maintenance, IFS Human Resources, IFS Project Management, and IFS Mobility. These modules can be configured, added, or removed per requirements.

IFS Applications help in creating a single database covering all critical business processes and aids in high levels of coordination and synchronization between key functions and operations. This service increases employee productivity and augments performance quality. It also helps in reducing data redundancy.

"IFS Applications' component-based architecture facilitates the addition of new components whenever required, as with mergers and acquisitions, and the system is reconfigured with minimal business disruption," notes Vinay Pujari. "IFS Application differentiates itself with its open standards and ease of integration."

For example, if the acquired organizations use disparate ERP, supply chain management, inventory, or purchase solutions, IFS's open component-based architecture will expedite their integration with existing IFS solutions. This maximizes enterprise agility, while minimizing performance variability.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment. This award lauds the company's focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

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