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Compuware Unveils Outage Analyzer, A New Generation Performance Analytics Solution That Raises The Intelligence Of SaaS APM

Outage Analyzer (beta) Tracks Cloud and Third-party Web Service Outages With Instant Notification of Cause and Impact

DETROIT, Oct. 10, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company today announced a new generation performance analytics solution that raises the intelligence of software-as-a-service (SaaS) application performance management (APM). Outage Analyzer provides real-time visualizations and alerts of outages in third-party web services that are mission critical to web, mobile and cloud applications around the globe. Compuware is providing this new service free of charge. Check out Outage Analyzer here.

Utilizing cutting-edge big data technologies and a proprietary anomaly detection engine, Outage Analyzer correlates more than eight billion data points per day. This data is collected from the Compuware Gomez Performance Monitoring Network of more than 150,000 test locations and delivers information on specific outages including the scope, duration and probable cause of the event – all visualized in real-time.

"Compuware's new Outage Analyzer service is a primary example of the emerging industry trend toward applying big data analytics technologies to help understand and resolve application performance and availability issues in near real-time," said Tim Grieser, Program VP, Enterprise System Management Software at IDC. "Outage Analyzer's ability to analyze and visualize large masses of data, with automated anomaly detection, can help IT and business users better understand the sources and causes of outages in third-party web services."

Cloud and third-party web services allow organizations to rapidly deliver a rich user experience, but also expose web and mobile sites to degraded performance—or even a total outage—should any of those components fail. Research shows that the typical website has more than ten separate hosts contributing to a single transaction, many of which come from third-party cloud services such as social media, ecommerce platforms, web analytics, ad servers and content delivery networks.

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