Oct. 10, 2012
(NYSE: SAP) today announced that leading IT market research advisory firms Gartner and IDC have recognized the company as a market-leading supplier of software and services to utilities companies. SAP is positioned by Gartner, Inc., in the Leaders quadrant of the "Magic Quadrant for Utilities Customer Information Systems."
IDC recognizes SAP as a leader in its report, "IDC MarketScape: Customer Care and Billing in Competitive Unbundled Energy Markets, 2012 Vendor Assessment."
The announcement was made at the
Metering Billing/CRM Europe
October 9-11, 2012
More than 600 utilities worldwide use software from the
SAP® for Utilities solution portfolio
for comprehensive management of customer care and billing. Significant investments made by SAP have helped ensure that utilities solutions better meet the changing needs of today's energy market. Key features that now enrich the solution portfolio include enhanced functionalities for billing agents, support for demand-side management (DSM) programs, mobile device integration and new scenarios for advanced metering infrastructure (AMI) integration.
"Customers in both liberalized and regulated markets rely on the SAP Customer Relationship Management and Billing for Utilities package to meet business needs in the rapidly changing energy marketplace," said
, senior global director, Industry Marketing, Energy and Utilities, SAP. "SAP provides a comprehensive and integrated environment in which utilities can operate."
For more information, visit the
. Follow SAP on Twitter at
, +1 (484) 624-2256,
Gartner "Magic Quadrant for Utilities Customer Information Systems," by
June 7, 2012
IDC MarketScape: Customer Care and Billing in Competitive Unbundled Energy Markets, 2012 Vendor Assessment." (IDC EI #EIOS03U) by
About the Magic Quadrant
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