TEL AVIV and LONDON, Oct. 10, 2012 (GLOBE NEWSWIRE) -- Top Image Systems, Ltd. (Nasdaq:TISA), a leading ECM (Enterprise Content Management) intelligent content capture and delivery solutions provider, and Océ Business Services, a Canon Group Company, today announced the successful deployment of a $5.6 million (UKP 3.5m) per annum multi-year contract for an outsourced managed print services solution incorporating eFLOW® Digital Mailroom at a leading UK-based financial services provider. Serving some 2 million UK customers, the customer is a part of an international life insurance, pensions and investment supplier whose 2011 sales reached EU 5.7 billion. After successfully going live, the solution is being enhanced to an even higher level of fax and check automation.
Océ Business Services was chosen by tender to streamline the customer's printing and scanning services with a fully outsourced solution for managed print services and inbound mail document capture processing. The project entailed consolidating the mail services from two locations 200 miles apart at one new outsourced location, involving both relocation of employees and specification to automate the formerly manual work processes. Receiving some 95,000 structured and unstructured documents scanned monthly, including checks and claim documents 10 – 200 pages in length, eFLOW has successfully diverted all the customer's inbound mail to the outsourced center, processing and delivering direct data feeds together with images into their workflow and document management systems. Document processing times have been substantially reduced, incorrectly completed documents are detected earlier on, payments and policy documents are processed faster and clients' document statuses can be pinpointed in the system, all enabling the customer to meet its current and future SLAs.
To address these challenging objectives in the short time allotted, Océ Business Services partnered with TIS, both for its high-performance, flexible and scalable eFLOW Digital Mailroom software, as well as for its considerable expertise and experience in defining and executing enterprise-wide document and business process automation solutions.