This is because members of the care team – the patient’s primary care physician and a dedicated personal care nurse who works alongside the physician – are chosen because of their ability to provide not only high-quality medical care, but also because they provide the patient with “extra caring”.
“This ‘extra caring’ means being accessible to the patient – through extended evening and weekend hours and ‘virtually’ via online access. It means using a physician-led team of health care providers to coordinate the care of patients to achieve high-quality outcomes at reasonable costs,” added Christopher Crow MD, founder of Village Health Partners.
Major employers are seeking newer and better approaches to caring for their employees with complex or multiple health conditions. Mercer worked with the employer with a large presence in the Dallas area to identify its employees with chronic health conditions. The CareConnect providers Village Health Partners and the HealthTexas Provider Network (HTPN) approached this group of employees to participate in the program, and roughly 40 percent have agreed to do so. Employees must change primary care physicians in some cases, but the primary care physician fee may be waived as one incentive to participation.
CareConnect also dramatically changes physician compensation. Physicians are rewarded for excellent results and for spending additional time with their patients. They are paid an additional fee for the extra care coordination required. They also have the opportunity to receive additional compensation for demonstrated improvement in patient health outcomes."Providing new resources and new incentives to mature primary care practices allows them to better serve the most at-risk patients while creating the value we need from our health care system,” said Cliff Fulerton, MD, Chief Quality Officer for HTPN. About Mercer Mercer is a global leader in human resource consulting and related services. The firm works with clients to solve their most complex human capital issues by designing and helping manage health, retirement and other benefits. Mercer’s 20,000 employees are based in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital. With 52,000 employees worldwide and annual revenue exceeding $10 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit www.mercer.com. Follow Mercer on Twitter @MercerInsights. About HealthTexas Provider Network Founded in 1994, HealthTexas Provider Network (HTPN) was formed as an innovative partnership between a physician group and Baylor Health Care System (BHCS), one of the largest hospital systems in our market. By aligning ourselves with a common vision, HTPN and BHCS have emerged as one of the premier physician-hospital alliances in the nation.