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Leading Analyst Firm Names Jive Software A Social Software And CRM Leader In 2012 Magic Quadrant Reports

PALO ALTO, Calif., Oct. 1, 2012 (GLOBE NEWSWIRE) -- Jive Software (Nasdaq:JIVE), the leader in social business, announced today that Gartner has called it a leader in two Gartner Magic Quadrants, covering the social business software market. The two reports include the "Magic Quadrant for Social Software in the Workplace, 2012" (1) and the "Magic Quadrant for Social CRM, 2012"(2).

Gartner positions vendors in the leaders quadrant based on completeness of vision and their ability to execute on that vision.

"Gartner is the industry leader and has built the most rigorous process for assessing the market. We are extremely pleased that Gartner recognizes our leading social business platform," said Chris Morace, Jive Chief Strategy Officer. "We consider this recognition further evidence that Jive's social business is changing the way people work and deliver business value."

Complimentary copies of these reports can be downloaded on Jive's website.

(1) Gartner, Inc. "Magic Quadrant for Social Software in the Workplace" by Nikos Drakos et al., September 27, 2012 (2) Gartner, Inc. "Magic Quadrant for Social CRM," by Adam Sarner et al., September 27, 2012

About the Magic Quadrant

According to Gartner, "Leaders [in the Magic Quadrant for Social Software in the Workplace] are well-established vendors with widely used social software and collaboration offerings. Their leadership has been established through an early recognition of user needs in this market, continuous innovation, overall market presence, and success in delivering user-friendly and solution-focused suites with broad capabilities." (1)

Also according to Gartner, "Leaders in the social CRM Magic Quadrant will exhibit two characteristics. First, their software must benefit both company and community. Leaders show benefits to enterprises by demonstrating ROI and supporting key performance indicators (KPIs), and Leaders' software convinces users that they will get something valuable by participating in a conversation or community. Second, Leaders' offerings demonstrate support for multiple CRM processes, not just one domain, and have substantial revenue coming specifically from their social CRM offerings." (2)

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