In that article, I briefly mentioned using a celebrity spokesperson to make the announcements and subsequently massage consumer backlash.
This makes sense for several reasons.
Netflix CEO Reed Hastings is an enigma.The man exudes a brilliance beyond anything most of the rest of us could hope to attain. At times, he commands control of a room with a charming persuasiveness that's got to be God-given. By all accounts, he's also a heck of a guy. Plus, it goes without saying -- Reed Hastings is a visionary. If all he did was come up with the DVD-by-mail idea, he would qualify, but there's so much more. I love listening to him speak about the future of television -- smart TV and such. It's dynamic stuff. And his visions and ideas regarding education are equally as strong. He backs up that talk by donating a ton of money to the cause. But, there's another Reed Hastings we see from time to time. I'm not sure how or why it comes out, but it makes cats like Zynga (ZNGA) CEO Mark Pincus look like dynamic rhetoricians. We all remember last summer. We all remember Hastings' horrific YouTube video where he introduced Qwikster. And we all remember the spoofs that followed from Saturday Night Live to a great one by Conan that I must have missed: Hastings can come off like an aloof Keystone cop on occasion. That's what the public remembers him for. While much of the hate has worn off, it would come storming back if he showed his face again as the bearer of bad news. For the record, I don't think the guy deserved what he got last year when he raised prices and split DVD. He took some viciousness and took it well. I was a bear long before those well-publicized missteps, moves that really didn't phase me much one way or another, as ill-advised as they were.
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass + 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV