Amcom Software’s Australian division today announced the launch of its Amcom Messenger clinical alerting middleware at St. Vincent’s Melbourne, covering the Fitzroy, Caritas Christi, and St. George campuses. The solution is being used to distribute critical messages from nurse call systems and fire panels directly to staff to improve efficiency and safety. The hospital selected Amcom Messenger to replace its legacy paging system and better communicate with staff across more than 600 DECT phones and other mobile devices.
Amcom Messenger’s clinical workflow capabilities will help the organisation centralise system alerts and patient inquiries, routing them to the right on-duty staff member on his or her mobile device. This speeds response to these notifications, improving staff efficiency as well as patient care and safety. Further work is planned to incorporate the hospital’s patient monitoring systems in the near future.
“We’re pleased Amcom Messenger has already begun to make an impact at St. Vincent’s Melbourne,” said John Jordan, General Manager, Amcom Software - Asia-Pacific. “Sending time-sensitive alerts to the personnel who can act on them eliminates guesswork and wasted time, which is essential to support busy hospital staff.”
About St. Vincent’sAs a tertiary public healthcare service, St. Vincent’s provides acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative care and residential care, as well as undertakes research and educates the next generation of healthcare professionals. St. Vincent’s Melbourne has more than 5,000 staff and 848 beds.About Amcom SoftwareAmcom Software, a subsidiary of USA Mobility, Inc. (Nasdaq: USMO), connects people to each other and to the data they need. This helps organisations save lives with communications that are faster, more accurate, and more efficient. Thousands of organisations worldwide rely on Amcom solutions for critical smartphone communications, contact centre optimisation, emergency management, and clinical workflow improvement. The company's products are used by leading organisations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has steadily grown and solidified its market leadership. For more information, call (08) 6240 0000 or go to http://www.amcomsoftware.com/apac or find us on Twitter @AmcomSoftware.