This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

JetBlue Getaways Offers 360 Support When Travel Plans Change So Wallets Don't Have To

NEW YORK, Sept. 20, 2012 /PRNewswire/ -- JetBlue Airways (Nasdaq: JBLU), America's first and only airline to offer its own Customer Bill of Rights, is extending its promise beyond airfare. Starting today, JetBlue Getaways is offering 360 Support for flights, hotel stays, car rentals and activities booked through the airline's vacation program when trips don't go according to plan.

(Logo: http://photos.prnewswire.com/prnh/20110120/NY32545LOGO)

360 Support offers meaningful and specific compensation and peace of mind for controllable events, as defined by a delay, cancellation or diversion that is not caused by a Force Majeure Event (a). Examples include: crew unavailability due to JetBlue's scheduling (not due to weather-event related disruption); delay or cancellation due to maintenance; that which is considered reasonably within JetBlue's control.

Visit jetblue.com/vacations/360-support for full program details.

Highlights of 360 Support include:

  • Customers who experience a controllable event will always have the JetBlue $100 per person change/cancel fee waived by JetBlue Getaways.
  • In a controllable event, if airfare, hotel and/or car price goes up at rebooking, JetBlue Getaways will rebook the airfare to the same destination for dates set by the airline at no additional fee and waive any additional hotel/car penalties and/or increases in price for the same destination.
  • Customers who experience a controllable event are entitled to a full Getaways credit, good for one year towards future Getaways bookings, plus possible bonus compensation.
  • In the event a customer must involuntarily extend their vacation due to a controllable event, JetBlue Getaways will book the additional nights at the same hotel if available, or another hotel if the original is not available. JetBlue Getaways will make the reservation for additional days of the car rental at no additional charge.
  • In the event a customer must involuntarily shorten their vacation due to a controllable event, the customer is entitled to a full Getaways credit for unused (including nonrefundable) night(s), tickets and activities, plus possible bonus compensation.

"We were the first to offer a Customer Bill of Rights for our flights and now we're the first to expand our customer promise to include the other parts of a vacation when you book a Getaways vacation package with us," JetBlue's Director Getaways and Ancillary Travel Grant McCarthy said. "We're drawing a line in the sand and making a firm commitment to our customers that if things don't go according to plan we have your back and will foot the bill as outlined in 360 Support."

1 of 2

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
DOW 17,039.56 +60.43 0.36%
S&P 500 1,992.35 +5.84 0.29%
NASDAQ 4,532.1040 +5.6220 0.12%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs