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Salesforce.com Introduces Salesforce Chatterbox -- "The Dropbox For The Enterprise"

Stocks in this article: CRM

Chatter is delivering continuous innovations including:

  • Chatter Communities: Companies will be able to create private social communities to connect with customers and partners in entirely new ways with Salesforce Chatter Communities. It is the only community platform that will combine the power of social networking with business processes for breakthrough collaboration and productivity.
  • Chatter Messenger: Chatter Messenger extends the benefits of employee social networks to secure, real-time, in-context communication. Employees can instantly connect and collaborate with colleagues by leveraging instant messaging, group chat, presence and chat roster.
  • Chatter Screensharing: Chatter Screensharing will extend real-time communications by enabling employees to share anything on their screens instantly with their colleagues directly from a chat session. With Chatter Screensharing, every conversation and meeting will take place in Chatter, all in the context of business.
  • Chatter Influence: Enterprises can quickly see who is driving collaboration within Chatter by looking at how many posts and comments someone has made and how many comments or likes they have received with Chatter Influence.

Customer Success with Service Cloud, the #1 Enterprise Social Network

With more than 170,000 active networks, Chatter is the #1 enterprise social network and the standard for how businesses collaborate. Now more than 50 percent of the Fortune 500 leverage Chatter to connect with their customers, partners and employees in entirely new ways. In fact, companies have reduced meetings by an average of 25 percent, reduced email by an average of 26 percent and generated an average of 29 percent more ideas through collaboration. In addition, they have increased employee connections by an average of 31 percent and seen an average of 34 percent increase in employee engagement, according to a recent salesforce.com-sponsored survey of 5,500 Chatter customers. Pricing and Availability

  • Salesforce Chatterbox is currently scheduled to be available in pilot the first half of 2013.
  • Pricing of Salesforce Chatterbox will be announced at the time of general availability.

Additional Resources

About Dreamforce

Dreamforce 2012 is the world's largest vendor technology conference, welcoming more than 90,000 registered attendees to experience the power of the social revolution. With more than 750 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. In addition, Dreamforce welcomes special guests Sir Richard Branson, founder of Virgin Group, Jeff Immelt, CEO of General Electric, Gen. Colin Powell, U.S.A.—ret., Tony Robbins, entrepreneur, author and peak performance strategist and the Red Hot Chili Peppers. Dreamforce 2012 offers attendees everything they need to connect with customers, partners and employees in entirely new ways.

About salesforce.com

Founded in 1999, salesforce.com is the enterprise cloud computing leader. Using salesforce.com's social and mobile cloud technologies, companies can connect with customers, partners and employees in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's platform and apps give customers the tools to create a social front office and revolutionize the way they sell, service, market, collaborate, work and innovate.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

Copyright © 2012 salesforce.com, inc.  All rights reserved.  Salesforce, Chatter, Sales Cloud, Service Cloud, Marketing Cloud, Work.com, AppExchange, Salesforce Platform, and others are trademarks of salesforce.com, inc.  Other names used herein may be trademarks of their respective owners.

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