ST. LOUIS, Sept. 17, 2012 /PRNewswire/ -- Charter adds two industry veterans to its Operations team with the addition of Tom Adams as Executive Vice President, Field Operations, and Kathleen "Kip" Mayo as Executive Vice President, Customer Operations.
Mr. Adams will have national oversight of Field Operations and Ms. Mayo will have responsibility for Charter's Customer Care organization.
Mr. Adams joins Charter after a 17-year stint with Time Warner Cable (TWC), most recently serving as Regional Vice President of Operations for Wisconsin. "With more than 30 years experience in all aspects of the cable industry, Tom's insightful leadership will be critical in achieving our Company goals," said John Bickham, Charter Chief Operating Officer. Prior to TWC, Tom worked for NewChannels Corporation in various leadership roles, including Vice President of New Business.Ms. Mayo was previously with Cablevision for 15 years. Her most recent assignment was Executive Vice President, Consumer Operations, with responsibility for field operations, customer service, and billing & collections. "Kip's dedication to providing great customer service and her experience in leading all aspects of cable operations will complement the skills and experience of her colleagues on our Customer Care and Operations teams," commented Mr. Bickham. Ms. Mayo will join Charter effective September 17, and Mr. Adams will join on October 1, both reporting to Mr. Bickham. About Charter Charter (NASDAQ: CHTR) is a leading broadband communications company and the fourth-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter TV® video entertainment programming, Charter Internet® access, and Charter Phone®. Charter Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter's advertising sales and production services are sold under the Charter Media® brand. More information about Charter can be found at charter.com. CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTSThis release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), regarding, among other things, our plans, strategies and prospects, both business and financial. Although we believe that our plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under "Risk Factors" from time to time in our filings with the Securities and Exchange Commission ("SEC"). Many of the forward-looking statements contained in this release may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," "target," "opportunity," "tentative," "positioning," "designed," "create" and "potential," among others. Important factors that could cause actual results to differ materially from the forward-looking statements we make in this release are set forth in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:
- our ability to sustain and grow revenues and free cash flow by offering video, Internet, telephone, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our markets and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures and the difficult economic conditions in the United States;
- the development and deployment of new products and technologies;
- the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite operators, wireless broadband and telephone providers, digital subscriber line ("DSL") providers, and video provided over the Internet;
- general business conditions, economic uncertainty or downturn, high unemployment levels and the level of activity in the housing sector;
- our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents);
- the effects of governmental regulation on our business;
- the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and
- our ability to comply with all covenants in our indentures and credit facilities any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions.