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Towers Watson & Co. - Analyst/Investor Day

In TAS, revenues increased significantly. Our Technology and Administrative Solutions benefited from [indiscernible] this year. [Audio Gap] We also continue to benefit from the January 2011 acquisition of Aliquant, a U.S. outsourcing and administration company. The EMEA team, in particular, has had a series of strong wins, including securing a retirement fund administration contract with Barclay. That puts us in, really, a place of superb supplier position for this scale of administration. We have the 2 largest outsourced -- private sector outsourcing contract in the U.K. with HSBC and Barclay. And as I mentioned, David Dow, who heads up that operation is here, and if people would like to chat with him or catch him at lunch, I think he'll be glad to tell you more about that. We're particularly excited about, really, what's been a win over just a spring of years in this area.

In retirement, we benefited from steady recurring work with our long-term clients. So there's the environmental pressure, the low interest rates, other pressures on business led to opportunities to help clients manage their risks that's included consulting on pension de-risking, other the DC strategies such as lump-sum distribution and management. We also saw more clients begin to bundle their administration, outsourcing and actuarial services. As I've mentioned, pension de-risking has been big news in the last 6 months or so, with Ford and GM offering their lump-sum benefits to retirees. GM selling off some of their pension liabilities. This is in reaction to new legislation regarding contribution changes just passed on July 6, 2012. We're going to be talking more about this, but this whole de-risking market is one that does require a lot of consulting help and advice and administration, help and advice for employers who want to do this. So it creates lots of opportunities for us. And it's one that we feel we've been in the lead in this area, generally, and we're pretty excited about pursuing these opportunities.

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