RALEIGH, N.C., Sept. 6, 2012 (GLOBE NEWSWIRE) -- First Citizens Bank ranked second in the Southeast region in customer satisfaction when it comes to the retail banking experience, according to the J.D. Power and Associates 2012 Retail Banking Satisfaction Study SM . The bank achieved an overall satisfaction score of 817 on a 1,000-point scale — 65 points higher than the regional average.
First Citizens Bank Ranks Second Among Southeast Banks For Customer Satisfaction In J.D. Power And Associates Study
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