Verizon Wireless Network Remains Strong In Wake Of Hurricane Isaac

In the wake of Hurricane Isaac, the Verizon Wireless network remains strong serving residents and emergency personnel throughout the affected areas along the Gulf Coast. In spite of significant power outages, severe wind, rain and flooding, the Verizon Wireless network continues to perform well in areas impacted by Hurricane Isaac. Overall, cell service is very good, and with cell site overlap, coverage continues to be strong.

In the hardest hit areas, where severe flooding has made it difficult to address power issues – places like Plaquemines Parish and a few rural locations, service may be spotty. We expect to make improvements throughout the day as access to flooded areas improves. The Verizon Wireless network team is monitoring our performance 24/7 and deploying generators where needed.

Advance preparation and ongoing multi-million dollar investments in the network and back up equipment, like battery and generator power, allowed residents to stay connected while the storm battered Louisiana, Mississippi and Alabama residents earlier this week.

Verizon Wireless Communications Stores Are Open

Residents who have lost landline phone service and/or coverage from their wireless carriers may also visit their local Verizon Wireless store to make free phone calls and charge or service their wireless phones. Verizon Wireless is also providing phones to rescue agencies, and provided free minutes of air time to rescue agencies.

In addition, Verizon Wireless is also preparing to quickly set up Wireless Emergency Communication Centers (WECCs) to serve residents and rescue agencies in areas of greatest need (locations to be announced), allowing residents complimentary access to charging stations, free phone calls and internet access.

“Our network performance during Hurricane Isaac was strong as expected,” said Krista Bourne – president, Houston/Gulf Coast Region, Verizon Wireless. “We prepare year-round for severe weather. Verizon Wireless has the nation’s most reliable network and our advance preparation for any situation is a key component of our reliability.”

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