Pentagon Federal Credit Union And Enterprise Car Sales Work To Save Soldiers And Civilians From Making Bad Car Deals And Decisions

Bred-in-the-Bone Commitment to the Military

ALEXANDRIA, Va. and ST. LOUIS, Aug. 30, 2012 /PRNewswire-USNewswire/ --  Staff Sergeant Shawn Marsland, 16 ^th Signal Company, stationed at Fort Hood, TX, and his wife Cassandra are experienced car buyers. So even though they were eager to buy a pickup when they moved back to the states, they took the time to shop around—not only for a vehicle in the best condition and at the best price, but also for the best financing plan to meet their particular needs. Today Staff Sergeant Marsland and his wife are driving a 2007 F150 XLT they bought from Enterprise Car Sales, at a price they could afford, and financed by PenFed, at a great rate.

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Their experience is a good lesson for soldiers who fall victim to a variety of dubious practices that can result in consumers over-paying for a vehicle that is not in the best condition or financing the vehicle for less favorable terms than they are entitled to receive.



With a majority of its branches in the United States located on or near military bases, PenFed (Pentagon Federal Credit Union) wants to make sure that no soldier or civilian gets burned when they're ready to buy a new or used car. That's why at PenFed, it's not required to be a credit union member to get free, unbiased advice from an experienced professional before making a purchase.

The PenFed branch at Fort Hood near Killeen, Texas, the largest active-duty US military base in the world, is a great example. "We encourage anyone in the process of buying a car to let us review their paperwork at no charge before closing the deal; regardless of whether or not they intend to finance with PenFed," said Debra York, Senior Manager, Branch Operations for PenFed at Fort Hood.

York explains that, too frequently, military customers are victims of unscrupulous dealers who take advantage of soldiers' excitement and enthusiasm for their first car purchase, as well as their guaranteed pay. Scams range from falsifying loan applications, bait-and switch financing, and knowingly selling a car that has been in a wreck without telling the customer. 

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