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Cogent HMG Expands Partnership With Athenahealth To Accelerate Growth In National Hospitalist And Intensivist Sector

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athenahealth cloud-based services simplify practice management, medical billing and reimbursement to enable practices to focus on patient care and business performance goals

athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record ( EHR) and care coordination services, and Cogent HMG, a leader in hospital medicine and critical care, today announced an expanded partnership in which Cogent HMG will extend its use of athenahealth’s revenue cycle management service, athenaCollector®. This extended service will support Cogent HMG’s national growth and care quality goals by enabling its more than 1,000 hospitalists and intensivists across more than 100 hospitals to execute on care delivery while practice management is optimized.

The extended athenaCollector services will provide Cogent HMG with additional workforce and revenue cycle management workflow capabilities that were co-designed by athenahealth and Cogent HMG to streamline and maximize revenue collection. Backed by a unique combination of cloud-based services, technology and industry expertise, these services will introduce scale and efficiency across Cogent HMG’s administrative teams.

"As Cogent HMG continues to grow its national healthcare footprint, it is increasingly important for us to focus on core competencies," said John J. Donahue, President and CEO of Cogent HMG. "athenahealth facilitates seamless practice management across disparate care settings and has been able to increase the amount of revenue we collect and decrease the time it takes for a claim to be paid. Our vision is to leverage efficient processes and innovative technology as a means to keep physicians focused on delivering high quality care to patients while simultaneously improving physician satisfaction."

With athenaCollector, Cogent HMG has gained real-time insight into a broad range of business activities, including claim status, patient eligibility and payer monitoring. In addition, Cogent HMG has benefited from a proprietary rules database that not only monitors medical billing and practice management activity in real-time, but also flags mistakes and fixes them based on best practices and knowledge that is constantly advanced through input from all athenahealth customers. New areas of focus for athenaCollector services across the Cogent HMG network include:
  • Claim Resolution – Claim management throughout claim creation, submission and reimbursement.
  • Credentialing – Streamlined provider enrollment in payer processing systems.
  • Contract Management – Assurance that provider services delivered and reimbursements received are in alignment.
  • Patient Engagement for Self-Pay – Support to ensure patient responsibility of payment is known and accounted for.

“Our desire to innovate has always been a clear differentiator for Cogent HMG in hospital medicine and critical care and helps us to fulfill our commitment to help transform America’s health care system,” said Dr. Ron Greeno, Chief Medical Officer of Cogent HMG. “Our nation’s health system is strengthened by the automation of certain services, including those delivered by athenahealth, that return to us lost time and resources that can be applied to our areas of strength. Through this partnership, we are reimagining the primary role that technology can play to enhance provider-patient interactions for our hospital partners across the nation.”

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