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Jordan Hospital Selects InSight Software To Monitor Enterprise-wide Performance Improvement

Stocks in this article: MEDW

LENEXA, Kan., Aug. 21, 2012 (GLOBE NEWSWIRE) -- Mediware® Information Systems, Inc. (Nasdaq:MEDW) announced that Plymouth, Mass.-based Jordan Hospital is the latest hospital to license the InSight Performance Management software to monitor enterprise-wide performance programs. Plans for the product include utilizing the dynamic dashboard and powerful statistical process controls to track progress in defined Lean improvement initiatives; monitor the hospital's annual strategic plan; and enable departmental managers with dashboards to track operating performance.

The management team at Jordan, led by CEO Peter Holden, has been developing performance and quality improvement plans for the past four years. More recently they also launched a formal, Lean-driven improvement program to help the hospital realize its high performance goals. This includes a dedicated focus on processes serving patients, families and staff. Critical to the effort was finding a technology solution to automate the collection of data, enable easy monitoring of performance in key areas, and allow hospital staff to track the effectiveness of programs over time. They selected Mediware's InSight Performance Management software.

"I'm a firm believer that you can't manage what you can't measure," said Jordan Hospital CEO, Peter Holden. "Across our organization we track hundreds of performance metrics focusing on quality and efficiencies in patient care. Our problem, however, is that the data we need is in multiple locations, can be difficult to access, and takes time to manipulate into a useable format.

"To be truly proactive in our measurements, we needed to break down barriers in our systems and make it easy for our staff to monitor their performance. By using InSight we can automate our data gathering and utilize a common measurement system that is aligned with our management system and easy to use."

The first phase of the InSight rollout includes building an initial set of approximately 50 indicators targeting mostly clinical programs. These include HCAHPS for patient satisfaction; Core Measures such as acute MI, pneumonia, ED wait times and immunizations; Outcome Sciences for strokes; Nursing indicators such as falls and falls with harm; and patient flow during Emergency Department hours.

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