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XL Axiata Selects CSG International For Mediation Of Prepaid And Postpaid Services

CSG Systems International, Inc. ( NASDAQ: CSGS), a global provider of software and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced today that it has been selected by one of Indonesia’s largest mobile network operators, PT. XL Axiata Tbk (XL), to implement a single mediation solution for prepaid and postpaid services.

XL is one of the largest mobile operators in Indonesia, with over 46 million subscribers. The organization selected CSG Total Service Mediation (TSM), to replace multiple legacy mediation systems and support online processing for billions of events per day, at throughput rates of over 46,000 Transactions Per Second.

Consolidating to a single mediation solution will enable XL to simplify operations, improve revenue management and lower the total cost of ownership for mediation while supporting growth up to 19 billion voice and data transactions a day.

According to Ian Watterson, CSG International’s Vice President and Managing Director, Asia Pacific, “Alongside the superb team at XL, TSM will manage pre- and postpaid charging events for billions of customer transactions per day while offering the level of flexibility required by XL in order to meet their unique and demanding revenue assurance requirements. CSG’s TSM solution has built a global reputation for excellence as a cost-effective but highly robust solution that can give telecom operators like XL the fast time to value they need.”

According to Director of Technology, Content & New Business XL Dian Siswarini, “XL was looking for a solution that would provide us with better operational management and improve our business processes. We selected CSG on the basis of their high performance, proven scalability with huge volumes, best-in-class ease of use and in-region support. We are confident in building a mutual relationship with the team at CSG.”

CSG’s TSM provides online and offline mediation in a single solution, simplifying XL’s system architecture and back office operations. Additionally, the solution is deployed in a highly available N+1 architecture which ensures no revenue data is lost.

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