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Nordstrom Management Discusses Q2 2012 Results - Earnings Call Transcript

Participating in today's call are Blake Nordstrom, President of Nordstrom Inc.; and Mike Koppel, Executive Vice President and Chief Financial Officer, who will discuss the company's second quarter performance and outlook for fiscal 2012. During the Q&A session, we will be joined by Pete Nordstrom, President of Merchandising; and Erik Nordstrom, President of Stores.

Before we begin, I wanted to mention that Blake and Mike will be using slides that can be viewed in the Investor Relations section of our website. If you're listening to this conference call as a webcast, you should already see the title slide. If you're listening by telephone, you can view the slides by going to

With that, I'll turn the call over to Blake.

Blake W. Nordstrom

Hello, everyone. I'm happy to provide an overview of our company's progress as we reached the halfway point of 2012. There's a lot of momentum in our company with multiple initiatives driving substantial top line growth and full-line Rack and our Direct business.

We just completed our Anniversary Sale and once again we were thrilled by the customer response with high volumes of traffic both in-store and online and sales through July that were above our expectation. The overarching theme in our company continues to be about improving the customer experience across all channels. It is reflected in our top line results and in the increasing number of growth opportunities that are emerging.

I'd like to take a few moments to review our progress along these lines in the second quarter. There are several slides we've made available on our website in the Investor Relations section as a supplement to our comments. The first slide highlight some of our recent growth initiatives.

We are excited to announce in June our plans to open a full-line store in New York City. In one sense, it's the culmination of efforts for over a decade defined what we believe is an outstanding location for our flagship store in the world's premier city for retailing. In another sense, it's a beginning as we go through the process of preparing for what we hope will be the highest volume store in our company and an opportunity to further elevate and extend our brand. We look forward to its opening, which we anticipate will occur in 2018.

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