CSG International ( NASDAQ: CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, today announced that Trader Media Group Limited (TMG) has selected CSG Singleview® for its enterprise billing needs, covering its Web and mobile businesses including its well-known online classifieds brand, AutoTrader.
With TMG’s 2011 revenues up seven percent to GBP 261.6 million, earned principally through the sale of classified trade advertising with the website averaging 380,000 vehicles per month, the company has outgrown its existing customer and revenue management processes. CSG Singleview, a real-time, convergent customer management, charging and billing solution, will support TMG’s growth, allow it to become more agile and improve process efficiencies. It will be able to design and launch new product and pricing models swiftly, allowing it to differentiate itself from competitors and react more quickly to changes in its competitive landscape. The new system will drive improved levels of automation throughout the order to cash cycle.
“As we grow, we must ensure that we have financial management processes in place that meet the current and future needs of the business and of our customers,” said Steve Holland, director of finance – Projects/Procurement, at Trader Media Group. “CSG Singleview is a complete and flexible solution for our pricing, billing and reporting needs supporting our growth plans and dynamic business environment, while also enhancing the service we provide to our corporate customers.”
CSG Singleview will enable TMG to invoice large numbers of both single and multiple activity billing events automatically, reliably and easily, whilst also helping the company to better service the accounts of large corporate customers. These may require consolidated billing for example, and often have complex financial hierarchies; each with different needs.“CSG Singleview is designed to support change, offering businesses a competitive advantage by making it easier for them to design, deliver, and bill for the new products and services their customers want, and accelerate time to revenue,” said John Rainger, vice president Europe, Middle East and Africa at CSG International. “We welcome Trader Media Group to our CSG Singleview customer base, which extends to market-leading telecom operators and other corporations around the world.”